There are many ways to contact MintCraft staff. Here are the preferred methods.

Use the helpop command /helpop {message}

This command will alert any online staff. This is most useful when you need to get a staff member's attention right away. Usually this would be used to figure out why a player is muted and need help figuring out why. Abusing this command can result in a ban.

Send a message in the Discord

If you've joined our Discord, you may use the #help channel to request help. The benefit to this option is other players can also chime in and maybe help, if a staff member isn't available.


Please leave suggestions (like new features or ideas) in the #suggestions channel in Discord.